DELIVERY TIME

Within Australia -

• You will receive your order within 7-10 working days.
• All postage within Australia will be sent via Express Post.

New Zealand -

• Postage sent via Express Post International will be received within  7 - 15 days.
• Postage sent via Air Mail will be received within 21 days.

International -

• Postage sent via Express Post International will be received within 14 -21 days.
• Postage sent via Air Mail will be received within 28 days.

These are estimated time only, if there are delays with our suppliers we will notify you the changes.
All postages are calculated per order.
We strongly recommend you to use Express Post for speed and safety. 

 

 HOW WE DETERMINE RATES?

• Shipping and handling charges are determined by the merchandise dollar amount of your order before any deductions.
• No subject to special offers.
• Changes are calculated before taxes.
• All orders are subjected to verification.
• If items are backordered, the total shipping and handling charges will be allocated proportionally and charged as the merchandise is shipped.
• Please note that the total shipping and handling charge will not increase.
• All backordered items ship out via Standard Delivery.

 

BACKORDERED ITEMS

• If items are backordered, the total shipping and handling charges will be allocated proportionally and charged as the merchandise is shipped.
• Please note that the total shipping and handling charge will not increase.
• All backordered items ship out via Standard Delivery.

 

RETURNS POLICY

We take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase, we will assist you with a prompt exchange. All items are non-refundable.

For any exchange, please contact us by email: order@nouveau-riches.com . Our staff will contact you for further information. Please be noted that the exchange of merchandise is only available within 14 days after the purchase date.

The original shipping and handling charges are not refundable. If you have any exchange for the same dollar amount as the original purchase, no additional shipping and handling charges will be incurred.